Once your payment has been completed, you can get the Downloader from the Confirmation Page, your Account Page or the Confirmation e-mail. This installs our Downloader (DLM.exe) on your PC, simplifying the game download process.
Get the Downloader
Install the Downloader
Launch the Downloader by double-clicking the DLM.exe file, and follow the on-screen instructions. You will be asked to select a folder in which to download the game installer. We advise using a different folder for each downloaded game. You can then start the download by clicking the appropriate button.
Install your game
Once your game has been downloaded, you can install it immediately through the Downloader prompt. Should you want to install it at a later time, just go to the folder you specified earlier and double-click the game .exe file. Please note that the Downloader uninstalls itself from your computer once the download is complete.
Specific game help
- Act of War Gold Edition Direct Action + High Treason
- Alone In The Dark 4 The New Nightmare
- Arthur and the Invisibles
- Asterix at the olympic games
- Act Of War Direct Action
- Act Of War High Treason - Add On
- Alone in the Dark - Online Limited Edition
- A.I.M.
- Al Emmo
- Afrika Korps vs Deserts Rats
- Agatha Christie - Evil Under The Sun
- Ascension to the Throne
- Alexander - The Heros Hour
- Air Strike 2
- Avencast - Rise of the Mage
- A.I.M. 2 - Clan Wars
- Age of Conan - Hyborian Adventures
- Another World
- Amerzone - The explorer legacy
- Alien Shooter - Gold Pack
- Airborne Troops
- Age of Pirates: Caribbean Tales
- Aggression - Reign over Europe
- Alarm for Cobra 11 - Crash Time 2
- Atlantis Evolution
- Atlantis II Beyond Atlantis
- Atlantis III The new world
- A Vampyre Story
- Advent Rising
- American McGee's GRIMM - Volume 1
- Arx Fatalis
- Air Conflicts
- Alabama Smith: Escape From Pompeii
- Alpha Prime
- Aveyond 2
- Age of Booty
- Attack On Pearl Harbor
- Assassin's Creed
- Anno 1404
- ARMA2
- Ashes Cricket 2009
Contacting customer support
If you're still having trouble downloading and/or installing your game, or if you would like some additional downloads, you can contact our support team at the following e-mail address:
